Collection Representative

Location

Port Washington, NY

Description

GENERAL STATEMENT OF DUTIES:

To maintain a portfolio of accounts so that they are within the acceptable limits of being current and to maintain a good relationship with the customers, sales reps and other Drive Medical employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Overview of the basic job duties are as follows:

  • Follow up on past due accounts.
  • Process Telecheck, ACH & Credit Card transactions.
  • Work with the deductions department to reconcile any deductions/short-pays that may arise.
  • Resolve any unapplied cash that is on an account.
  • Must be able to run an aging and sort it in excel to identify accounts that need to be targeted for collection calls.
  • Other duties may be assigned.

Requirements

QUALIFICATIONS, KNOWLEDGE, AND SKILLS:

  • Excellent organizational, communication, and project management skills
  • Handle information in a confidential manner
  • Read, write, and speak English language and be understood
  • Photocopy, fax, e-mail and scan documents electronically
  • Interact diplomatically with people both in person and on the telephone

 EDUCATION AND EXPERIENCE:

  • Prior collections experience
  • Proficient and accurate in the use of computer software programs (Excel, Office, Outlook & SAP) and accessing information from the company computer system
  • High School degree or higher

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