Delivery Options

For Power Mobility products, you are able to select from three (3) residential delivery options:

Doorstep Delivery (STDDLV): A carrier will unload the item from their vehicle via lift gate (if required) and place directly in front of the customers door. The carrier will contact the customer to schedule a time for delivery only on oversized orders. Typical transit time 1 - 5 business days.

Inside Delivery (INSIDEDLV): A premium option whereby a home delivery agent will unload the item from their vehicle via lift gate and place inside any first floor room of customer's choice. The receiving customer will be contacted within 48 hours of shipping to schedule a time for delivery. An additional fee will be assessed for remote delivery locations. Typical transit time 2 - 9 business days.

Inside Delivery does NOT include:

  • Assembly or Instruction.
  • Carrying items Upstairs.
  • Removal of Packaging.
  • Weekend, Holiday, Expedited, or Outside Business Hours Delivery.
  • Delivery Outside the Continental US.

White Glove Delivery (WHTGLVSRV): A premium option whereby a home delivery agent will unload the pre-assembled item from their vehicle via lift gate and place inside any room of customer's choice. During delivery, the agent will provide instruction for basic operation and use. At the request of the customer, the agent can either place the packaging in a location for safe keeping (inside the customers home) or haul away for discard. Upon completion of delivery, the customer will be asked to complete a small questionnaire confirming their satisfaction with the delivery. The receiving customer will be contacted within 48 hours of shipping to schedule a time for the delivery and again with 24 hours of delivery by phone to complete a post-delivery satisfaction survey. An additional fee will be assessed for remote delivery locations. Typical transit time 2 - 9 business days.

White Glove Delivery does NOT include:

  • Weekend, Holiday, Expedited, or Outside Business Hours Delivery.
  • Delivery Outside the Continental US.