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Privacy Policy

Drive Medical respects your privacy and is committed to protecting information we collect about you in the course of doing business. We want you to feel secure when visiting our website. Therefore, we have prepared this Privacy Notice to inform you of the information we gather and how it is used. This policy applies to in the United States.

Information About Site Visits

While you may visit our website without identifying yourself or revealing any personal information, Drive Medical gathers statistical information to understand visitors' use of our site. Examples of this information include number of visitors, frequency of visits and which areas of the site are most popular. This information is used in aggregate form to make continual improvements to our website. It is important to note that no personally identifiable information about site visitors is used for this purpose.

Domain Information

This website may also collect certain information to become more acquainted with customers who visit our site. It helps us understand how our website is being used, so that we may make it even more beneficial to our users. This information may include the date, time and web pages of your access, the Internet Service Provider (ISP) and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from where you linked to our site.


Drive Medical stores temporary cookies that aid in navigating to and from your online account. You have the option of setting your browser to notify you when cookies are stored. Alternatively, you can set your browser to refuse cookies; however, doing so may impact your ability to access your online account seamlessly.

Personal Information

Some portions of this website may request that you give us information about yourself to establish an online account, enabling you to place an order online. This information is used as a security measure to identify you. Examples of personal data collected for this purpose are your account number, name, email address, billing and shipping information.

Additional ways we may collect information from you are:

  • Registration for electronic invoicing
  • Product support registration
  • Subscription to our newsletter list
  • Warranty registration
  • Online returns


Third Parties

Drive Medical may make your information available to third parties providing services on our behalf. We provide these third parties with only the information necessary for them to perform the services. Drive Medical takes a number of precautions to ensure this information is transferred in a secure manner. We may use third-party advertising companies to collect data and/or serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit We may at times disclose information to our trusted business partners for marketing and other purposes that may be beneficial to you. Drive Medical may disclose information about you collected on the website if required to do so by law or when necessary in order to protect the rights of Drive Medical or its employees.

Safeguarding Children

Drive Medical is committed to safeguarding the privacy and rights of children. We believe they should be able to use the Internet in a productive and safe manner with the highest protection available concerning their personally identifiable information. Therefore, we will not knowingly solicit nor collect any personally identifiable information from children under the age of 13 who use our site. If we receive notice that a registrant on our site is actually less than 13 years old, we will immediately close their account and remove their personal information.

Data Security

Drive Medical intends to strictly protect the security of your personal information. We will safeguard your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. This may include the use of encryption when collecting or transferring sensitive data such as credit card information.

Business Relationships

This website may contain links to other websites. Drive Medical is not responsible for the privacy practices or the content of such websites.

Updating Your Information

You may, at any time, log in to your online account and update your personal information.

Contacting Us

If you have any questions or comments about our privacy notice or practices, please contact us via email. Drive Medical may modify or update this privacy notice from time to time at any time without prior notice. You can check the "Last Updated" date below to see when the notice was last changed. Your continued use of the website constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.

Last Updated 4/5/2017